Nishit Rao

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Top Stories by Nishit Rao

Oracle on Ulitzer Online commerce is no longer just for consumer products, but also for direct and indirect goods and services. As a result, new demands are placed on classic customer relationship management (CRM) applications. While most have successfully automated customer-facing interactions (such as order capture, configuration, pricing, and order query), they still rely on external systems to process subsequent steps (such as invoicing, fulfillment, and pick-pack-ship), which are completed in a back-office enterprise resource planning (ERP) application. This leads to disjointed business processes and multiple user interfaces, each executing well within the native application (CRM or ERP), and requiring the creation of point-to-point and proprietary integrations and cumbersome custom user interfaces that are difficult to extend and maintain. REGISTER FOR SOA W... (more)

BPEL & B2B Synergies Reduce Supplier Enablement Costs

(SYS-CON Media) - Although organizations use multiple technologies to solve myriad business problems, integrating two or more of these technologies to derive new business benefits presents additional challenges. This is especially true when the collaboration extends beyond an organization's own systems to include those of its business partners. This article describes one such customer scenario in which Helena Chemical Company, a leading U.S. agricultural products specialist, used BPEL (Business Process Execution Language) and B2B technologies together to automate better and more ... (more)